Article
The Practice Of Mindfulness In Facilitation - By Christopher Titmuss.
The Purpose of Facilitation is to cultivate:
- A sense of empowerment for the group
- A deepening of commitment by the individual or group
- A sense of solidarity and inter-connection.
- A revelation of insights and vision
The Role of the Facilitator is to:
- Enable the group to listen and understand each other
- Enable the individual to express themselves
- Give support to the process
- Mirror and explore differences.
- Inquire into stuck areas
- Acknowledge differences rather than deny them
- Build consensus
- Allow opposing viewpoints to exist
Awareness of Means by the Facilitator:
- Keep the body language calm
- Give everybody the opportunity to speak, not just the vocal ones.
- Everybody's voice is acknowledged without fear or favour
- To ask "Is this what your mean?" and summarise if words are unclear
- To ask others "How do you understand what this person said?"
- To be specific rather than indulge in generalisations
- To be watchful of repetition, going off on a sidetrack
- To be mindful of not confusing control with facilitation
- Struggle and difficulties for the group or individual form part of the
process
- Summarise key points
- To explain to the group the core problem
- To express regularly appreciation to individuals or the group
- Collect different points of view
- Develop an open attitude to unpopular opinions
- Notice and respond to signals of annoyance or withdrawal.
- Stepping back from the process to describe it can be invaluable
as long as it isn't judgemental like "obviously we are not getting
anywhere."
- Don't become impatient and impose decisions.
- Keep questions rather short, thoughtful, simple and non-reactive.
- Acknowledge progress, regress or stagnation and be inspirational
- If reaching a decision, or time has run out, give a summary followed by
shared silence or handholding at the end.